💧 FreshDrop Privacy Policy

Hyperlocal Delivery. Simplified.

Effective Date: 31 July 2026

---

1. Introduction

FreshDrop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you use the FreshDrop mobile application.

FreshDrop is a hyperlocal delivery platform that connects customers with trusted local vendors for doorstep delivery.

2. Information We Collect

We may collect the following information:

• Name
• Mobile Number
• Email Address (if provided)
• Delivery Address
• Location (only for delivery purposes)
• Order Details
• Order History
• Firebase Cloud Messaging (FCM) Notification Token

3. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Process and deliver your orders.
• Connect you with nearby vendors.
• Send order status updates.
• Send delivery notifications.
• Provide customer support.
• Improve application performance and user experience.
• Prevent misuse and fraudulent activity.

4. Vendor Information Sharing

When you place an order, FreshDrop shares only the information required to fulfill your order with the vendor you selected.

This information may include:

• Name
• Mobile Number
• Delivery Address
• Ordered Products

FreshDrop does not sell, rent or share your personal information with advertisers or unrelated third parties.

5. Location Usage

FreshDrop accesses your location only to determine your delivery address and identify nearby service providers.

Your location is never used for advertising purposes.

6. Notifications

FreshDrop uses Firebase Cloud Messaging (FCM) to send important notifications such as:

• Order Accepted
• Order Rejected
• Out for Delivery
• Delivered
• Order Cancellation
• Service Announcements

7. Data Security

FreshDrop uses Firebase services to securely store application data. Reasonable administrative, technical and security measures are implemented to protect your information.

8. Third-Party Services

FreshDrop currently uses the following Google Firebase services:

• Firebase Authentication
• Firebase Realtime Database
• Firebase Cloud Messaging

These services may process information according to Google's Privacy Policy.

9. Data Retention

We retain your information only as long as necessary to provide our services and comply with applicable legal obligations.

You may contact us if you wish to request deletion of your account and associated information.

10. Your Rights

You may:

• Update your account information.
• Manage your delivery addresses.
• Request account deletion.
• Contact us regarding privacy concerns.

11. Children's Privacy

FreshDrop is not intended for children under the age of 18.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Application: FreshDrop

Email: vallemkishore@gmail.com